Communications 6: Recording Communications
Communications 6: Recording Communications

Development Outcome: A

Secondary Development Outcome: D


2.0 h

2.0 Credits

E-Learning

Communication



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Course Description

The Communication in Dentistry series is a comprehensive guide to all aspects of effective communication in dentistry. The programme has been designed for the whole dental team and you may like to watch it together to stimulate discussion. It includes authentic examples of how skilful and flexible communication in the workplace, as well as being integral to good patient care, can also go a long way towards reducing or even preventing complaints, legal claims and ultimately, loss of income.

It also illustrates how getting along with your colleagues and patients reduces stress and creates the good working environment that makes going to work an altogether more positive and rewarding experience.

 

Aims

To understand the limits of human memory and the importance of recording communication.

Learning content

This module discusses the importance of recording communications.

Objectives

  • To understand the limitations of human memory
  • To learn the value of recording conversations, advice and explanations
  • To know what you should record

Development Outcome: A

Development Outcome: D

 

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